Who we are
This website is operated by OKKON TRADING – FZCO.
Website: https://ok-kon.ae
Email: info@ok-kon.ae
Address: Dubai Silicon Oasis, DDP, Building A2, A224-L, Dubai, United Arab Emirates.
Information we collect
When you contact us through this website, we may collect the information you voluntarily provide through our contact forms or other communication channels, including:
- Name
- Phone number
- Email address
- Subject
- Message or business enquiry
- Any other information you choose to provide as part of your enquiry
We may also automatically receive limited technical information when you use the website, such as your IP address, browser type, device information, operating system, referring pages, and information relating to website usage.
This technical information may be processed for website operation, security, troubleshooting, performance, and protection against spam or misuse.
How we use your information
We may use information submitted through this website to:
- Respond to enquiries and requests
- Provide information about our products, services, and supply capabilities
- Discuss potential business, trading, or distribution opportunities
- Communicate regarding quotations, product availability, and commercial requirements
- Maintain and improve the operation and security of the website
- Prevent spam, fraud, misuse, or other security threats
- Comply with applicable legal or regulatory obligations
We do not use information submitted through our contact forms for purposes unrelated to the enquiry or our legitimate business activities.
Cookies
Our website may use cookies and similar technologies that are necessary for website functionality, security, performance, and user preferences.
Cookies may be used to:
- Maintain website functionality
- Improve website performance
- Remember certain user preferences
- Protect the website against malicious or unauthorised activity
- Support embedded third-party services
If you access administrative or login areas of the website, WordPress may set additional cookies required for authentication, session management, and interface preferences.
Third-party services embedded on the website may also use their own cookies in accordance with their respective privacy policies.
Embedded content and third-party services
Pages on this website may include content or services provided by third parties, such as maps, videos, analytics tools, security services, or other embedded content.
Embedded content from third-party websites may behave in the same way as if you visited those websites directly.
These third parties may collect technical information about you, use cookies or similar technologies, and process information about your interaction with their services in accordance with their own privacy policies.
For example, where Google Maps or another mapping service is displayed on our website, the relevant service provider may process information relating to your browser, device, IP address, and interaction with the map.
Who we share your information with
We do not sell personal information.
Personal information may be processed by trusted service providers that assist us with the operation of our business and website, including providers of:
- Website hosting
- Email and communication services
- Website security and spam protection
- Technical maintenance
- Website functionality and embedded services
Such information is shared only where reasonably necessary for the relevant service to be provided.
We may also disclose information where required by applicable law, regulation, legal process, or a competent governmental or regulatory authority.
How long we retain your information
Information submitted through business enquiries may be retained for as long as reasonably necessary to:
- Respond to and manage the enquiry
- Maintain relevant business correspondence
- Support an existing or potential business relationship
- Meet administrative or operational requirements
- Comply with applicable legal or regulatory obligations
Technical and security information may be retained for an appropriate period where necessary for website security, monitoring, troubleshooting, fraud prevention, or system administration.
We do not retain personal information for longer than reasonably necessary for the purposes for which it was collected, subject to applicable legal requirements.
Your rights
Depending on applicable law and the circumstances of the processing, you may have the right to request:
- Access to personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction of certain processing activities
- Information about how your personal information is being used
Requests concerning your personal information may be sent to:
We may need to verify your identity before responding to certain requests.
Some information may need to be retained where required for legal, regulatory, administrative, security, or legitimate business purposes.
Data security
We take reasonable technical and organisational measures to protect personal information processed through this website against unauthorised access, disclosure, alteration, misuse, or loss.
These measures may include website security controls, access restrictions, security monitoring, and appropriate technical safeguards.
However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.
External links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes to:
- Our website
- Our business activities
- The services we use
- Applicable legal or regulatory requirements
Any updated version will be published on this page.
Contact us
If you have questions about this Privacy Policy or how information submitted through this website is handled, please contact us:
OKKON TRADING – FZCO
Dubai Silicon Oasis, DDP, Building A2, A224-L
Dubai, United Arab Emirates
Email: info@ok-kon.ae